Order Status Guide

Track the progress of your PSA certificate order from payment to delivery.

Your order is waiting for payment

This means that your order was successfully accepted by the system and will be processed as soon as your payment posts. To see the list of available payment channels, please click here.

Your order is already paid

Thank you. We are currently processing your order.

Your order was already released at the PSA

Your order will be dispatched to our courier and you will be notified as soon as it is on the way.

Your order is out for delivery

Your PSA certificate/s are now dispatched to our couriers and will be delivered to your address. Please prepare your ID/s as the courier will request to see this before your order is released to you. You may view the delivery progress by clicking on the provided tracking link.

Your order was delivered

This means that your order has been delivered to your address and was successfully received.

No Reference Number? Please proceed to the Order Now page and start your PSA certificate online application.